Openness and transparency
Skillocademy.com and its affiliated companies and vendors are committed to protecting your privacy and respect and uphold your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act f 988 (Cth) (” Privacy Act”). By using this website or providing us with your personal information, you agree to and consent to the collection, use, holding and disclosure in this policy.
Personal information is information or an opinion about an individual whose identity is apparent or can be reasonably ascertained, from that information or opinion. Personal information we may collect from you includes, without limitation, your name, address, email address, telephone number.
Skillocademy.com will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. If it is reasonable and practical to do so, Skillocademy.com will only collect personal information about you directly from you. Skillocademy.com will not collect personal information unless the information is reasonably necessary for our functions and activities.
Personal information may be collected by Skillocademy.com in a number of circumstances, including when you:
- make an inquiry with us via email or telephone;
- visit our websites;
- lodge an enquiry or application in relation to any Skillocademy.com products or services; or
- apply for employment with Skillocademy.com.
Skillocademy.com may enter into arrangements with third parties (including third parties with whom Skillocademy.com has partnered to provide you with its various products or services using the Skillocademy.com brand) to collect your personal information.
What does Skillocademy.com do with your personal information?
In addition to any purpose notified to you at the time of collection, Skillocademy.com uses your personal information for the purpose for which it has been provided, for reasonably related secondary purposes and for the purposes of:
- providing our products and services to you;
- providing Skillocademy.com branded products and services that are provided by our third-party partners;
- our internal management needs;
- our marketing activities, including marketing activities relating to Skillocademy.com, branded products and services that are provided by our third-party partners;
- responding to any inquiries or comments that you submit to us;
- assessing, processing and managing your applications for Skillocademy.com products and services or Skillocademy.com branded products and services offered by our third party partners, including to assess your credit risk and our risk;
- any other purpose you have consented to; and
- any use which is required by law.
1. Disclosure of personal information
Skillocademy.com may disclose your personal information:
- to third-parties we ordinarily engage for the above purposes;
- organizations that provide products or services used or marketed by Skillocademy.com ;
- any person or entity to whom you have consented to Skillocademy.com disclosing your personal information to; and
- any person or entity to whom we are required or authorized to disclose your personal information too in accordance with the law.
2. Access and Management
You may request access to your personal information in our customer account database, or seek correction of it, by contacting our customer service team. See section 8: Contact information.
Skillocademy.com may charge a reasonable fee that is not excessive to cover the charges of retrieving your personal information from our customer account database. Skillocademy.com will not charge you for making the request.
If you believe that Skillocademy.com holds personal information about you in our customer account database that is not accurate, complete, up-to-date, relevant or information that is misleading then you may request its amendment and Skillocademy.com will respond to your request within a reasonable time. v will not charge you for correcting your personal information.
If Skillocademy.com no longer needs your personal information for any the purposes set out in this policy, or as otherwise required by law, Skillocademy.com will take such steps as are reasonable in the circumstances to destroy the information or to de-identify it.
Skillocademy.com will take reasonable steps to protect the personal information it holds from misuse, interference, and loss and from unauthorized access, modification or disclosure.
3. Opting Out
At any time you may opt out of receiving direct marketing communications from us. Unless you opt out, your consent to receive direct marketing communications from us and to the handling of your personal information as detailed above, will continue.
4. Cross-border disclosure
Skillocademy.com may disclose your personal information to recipients overseas (including in the Philippines, Hong Kong, and New Zealand) to assist Skillocademy.com in providing you with products or services.
Skillocademy.com will take such steps as are reasonable in the circumstances to ensure that the information that is transferred to third parties located outside of Australia will not be held, used or disclosed by the recipient of the information in a manner that is inconsistent with the Australian Privacy Principles.
5. Contact information
If you require further information regarding this policy or wish to make a complaint about a breach of the APPs by Skillocademy.com, please contact us at or send mail to Attn: Privacy Officer, Skillocademy.com, GPO Box 2579, Melbourne VIC 3001. Our office is located at 136 Buckhurst Street, South Melbourne, VIC 3205. A senior member of staff will review your complaint within 5 business days and respond to you in writing advising what action(s) Skillocademy.com will take as a result of your complaint.
6. Skillocademy.com website
When transmitting personal information from your computer to a Skillocademy.com website or to a Skillocademy.com branded website operated by one of our third party partners, you must keep in mind that the transmission of information over the Internet is not always completely secure or error-free. Other than liability that cannot lawfully be excluded, Skillocademy.com will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.
Skillocademy.com operated websites and Skillocademy.com branded websites operated by our third-party partners may use “cookies” to help personalize your online experience and save you time across the Skillocademy.com Group websites (including, but not limited. You have the ability to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Skillocademy.com Group websites. Some Skillocademy.com Group websites are operated and maintained by third parties to whom Skillocademy.com has partnered with to provide you with their products and services under the Skillocademy.com brand. These websites will be subject to the website terms and conditions of the third party partner who operates the website, and any transactions you conduct on these websites will be between you and the third party partner.